Contact Our Support Team
Our dedicated customer service team is available to assist you with any queries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional support in compliance with UK gambling regulations and licensing requirements.
Available Communication Channels
We offer multiple convenient methods to reach our support specialists. Our live chat service provides immediate assistance during peak hours, while email correspondence ensures detailed responses to complex inquiries. For urgent matters requiring immediate attention, our telephone support line connects you directly with experienced representatives.
| Contact Method | Availability | Response Time |
| Live Chat | Daily 9:00-23:00 GMT | Instant |
| Email: [email protected] | 24/7 | Within 24 hours |
| Phone: 020 7946 0958 | Mon-Fri 9:00-18:00 GMT | Immediate |
Support Department Guidelines
- Account verification and responsible gambling queries are prioritised according to UKGC standards
- Technical issues require detailed device and browser information for efficient resolution
- Payment-related inquiries must include transaction reference numbers where applicable